
Property Management Support in Manchester for Block Managers, RTM Companies and Landlords
Prolink provides outsourced property management support for managing agents, block managers, RTM and RMC companies and portfolio landlords, serving Manchester and the UK. We take on the day-to-day coordination work, such as contractor bookings, compliance scheduling, resident updates and property admin, so your team can concentrate on clients, boards and growth.
Who we support in Manchester
We work behind the scenes for:
• Managing agents and block managers: extra coordination capacity without adding headcount.
• RTM and RMC companies: hands-on help for volunteer directors who need jobs organised and tracked.
• Portfolio landlords: one point of contact for repairs, contractors and compliance dates.
• Build-to-rent operators and developers: operational support for buildings and new handovers.
• Contractors: admin and scheduling support for busy trades businesses.
What we manage for you
Contractor coordination
We log requests, find and brief suitable contractors, book attendance, chase progress and confirm completion. You can use your own contractors, ours, or a combination.
Compliance scheduling
We track and schedule recurring safety work, including fire safety, water hygiene, lift and gas checks. We chase contractors for certificates and keep records up to date so that renewal dates are not missed.
Resident communications
We keep residents and tenants informed about planned works, access arrangements and job progress, using your preferred tone and channels.
Property administration
We handle quotes, purchase orders, invoices, chasing and job records, so the paperwork keeps pace with the work.
Property marketing support
We create listing content and marketing materials through our Property Marketing Studio.
Trades we coordinate
• Plumbing, drainage and water hygiene
• Electrical, fire safety and lifts
• Roofing, glazing, locksmiths and general building
• Cleaning, grounds maintenance, pest control and decorating
How it works
1. Request received. You send a job through our form, by email or by phone.
2. Triage. We confirm the details, the priority and any access needs.
3. Contractor sourced. We use your preferred contractor or one from our network.
4. Quote and approval. We obtain quotes where needed and get your sign-off.
5. Booked. We arrange attendance with the contractor and residents.
6. Progress chased. We follow up until the work is done.
7. Completion checked. We collect photos, certificates or reports as required.
8. Job closed. We close the job, update records and pass the invoice for approval.
Hours and response
• Our team works during normal business hours.
• Out-of-hours cover by arrangement.
• We agree response priorities with each client when we set up.
Why outsource to Prolink?
• Flexible capacity. Scale support up or down without recruiting.
• One point of contact. Requests, contractors and updates are handled in one place.
• Your process, your contractors. We fit around how you already work.
• Clear records. Job history, certificates and correspondence are kept organised.
Frequently asked questions
Do you replace our managing agent or block manager?
No. We support managing agents, block managers, RTM/RMC companies and landlords by taking on coordination and admin. Decisions, client relationships and approvals stay with you.
Can we keep using our own contractors?
Yes. We can work with your existing contractors, introduce contractors from our network, or use a combination of both.
Which areas do you cover?
We serve Manchester and the UK. Much of our work is coordinated remotely, with contractors attending site locally.
Do you offer out-of-hours cover?
We work during business hours, with out-of-hours cover by arrangement. Tell us what you need when you request support and we will confirm what we can offer.
How much does it cost?
Pricing depends on the size of your portfolio and the services you need. Request support or book a discovery call and we will put together a proposal.
Further reading
Need dumped items cleared from a bin store or corridor? See communal junk removal.
• What is property management outsourcing?
• Outsourcing vs hiring in-house property staff
• Managing property compliance without extra staff

Get Manchester property management support
Tell us about your buildings and the support you need. A member of the Prolink team will be in touch to discuss next steps.
0330 043 6984 · hello@prolinkpropertysupport.co.uk
